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Some Common Questions and our responses

All our orders are fulfilled on demand as you place them via our website. So, unless stated otherwise all our sales are final.


However, if you have received the incorrect items or the items you have received are faulty, please email email@dreamilyart.com
and we will help you with that.


Unless otherwise stated, all sales are final. If the product is not faulty or incorrect we are not taking any returns at this moment.


If you receive the wrong item, you can return them to us within 30 days of receipt, providing they are in original resalable condition.
Once returned you will be entitled to a full refund or a fresh delivery of the original item.
We are not able to refund or exchange items that appear to have been used, opened, or are not in original condition.

Please visit our Return and Refund policy page for a full details.


Please follow this link: https://dreamilyart.com/return-policy-dreamilyart/

We currently ship to Australia only. Get in touch with us if you are not sure.

We have a very fast turn around of orders in our warehouses to ensure a quick delivery which means we cannot guarantee orders can be edited or cancelled once placed.
If you would like to edit or cancel your order please contact [email@dreamilyart.com]
with the subject ‘cancel’ and your order details as soon as possible.

We are here to Help
Send Us your query and we will be back soon